Insights · Procurement

← All insights · 9 March 2026 · 5 min read

IT Procurement: Common Mistakes to Avoid

IT procurement mistakes cost UK businesses money and time. Here are the common ones to avoid when buying technology.

IT procurement mistakes are expensive and avoidable. Here are the ones UK businesses make most often.

Buying on a sales pitch rather than a need

The most common mistake is buying technology because it was sold well, not because it fits a defined need. Start with what the business needs to achieve, then find the technology that meets it.

Ignoring the total cost

The headline price is rarely the whole cost. Add up licences, support, hardware, setup and ongoing fees over the life of the contract before comparing options.

Other common mistakes

  • Not reading the renewal and exit terms
  • Overbuying — paying for features you will not use
  • Choosing on price alone and paying for it in service
  • No one owning the supplier relationship

A second opinion helps

An independent view before you commit can save a costly mistake. KPCR can help you specify what you need and review options — IT procurement and supplier management.

How KPCR can help

Find out more about our IT procurement & supplier management, or contact us to discuss your situation.

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